Frequently Asked Questions
Everything you need to know about shopping with King Louie
What is King Louie's approach to sustainability and garment quality?
At King Louie, we prioritize vintage-inspired designs built to last. We use sustainable materials like organic cotton, Tencel, and recycled polyester, ensuring our collections are produced under fair working conditions as members of the Fair Wear Foundation.
How do I find the right size for my body type?
Each product page features a detailed size guide. Because our styles range from fitted vintage cuts to relaxed modern silhouettes, we recommend checking your measurements against our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What are your shipping rates and delivery times?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery. Please use our online portal to initiate a return and receive your shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In select regions, we also offer 'Buy Now, Pay Later' options through Klarna.
How should I care for my King Louie garments?
To preserve the vibrant prints and fabric integrity, we recommend washing most items at 30°C on a delicate cycle. Always wash inside out and avoid tumble drying to prevent shrinkage and maintain the garment's shape.